The effective date of this Online Privacy Statement (the “Policy”) is January 1, 2022.

Protecting your privacy is important to Mortgage Assets Management, LLC (“MAM”) and our employees. Please take a few minutes to review this Policy before using (the “Site”). This Policy explains how, within the Site, we collect, use, and protect personal information, when and to whom we disclose such information, and the choices you have about the use and disclosure of that information. By using the Site, you are consenting to the Policy as set forth herein. If you do not agree with this, please do not use the Site.


A. Scope of Policy

1. Terms and Conditions
This Policy is part of the Terms and Conditions for the Site.

2. Links to Other Sites
This Site may contain links to other third-party websites. If you follow links to sites not affiliated or controlled by MAM, you should review their privacy and security policies and other terms and conditions, as they may be different from those of our Site. This Policy does not apply to such unaffiliated websites. Accordingly, MAM does not guarantee and is not responsible for the privacy, security or the content of such other websites, including the accuracy, completeness, or reliability of their information.

3. Access to Site from Outside the United States
Any Personal Information MAM may collect is stored on servers located in the United States, although we may transfer your Personal Information to our service providers and others located in the United States or another country for the purposes described in this Policy. No matter where your Personal Information is collected, used, transferred or stored, if it was collected through this Site, it will be protected by the terms of this Policy.
By using this site, you are consenting to the collection, use, transfer and storage of your personal information in or to the United States or to any other country in the world, subject to the terms of this Policy and applicable law.


B. Types of Information We Collect

MAM may collect two types of information from you: “Personal Information” and “Browsing Information”.
“Personal Information” refers to information that identifies you personally, alone or in combination with other information available to us. Examples of Personal Information include, but is not limited to:

  • Contact information (e.g., your name, address, and email address);
  • Demographic information (e.g., date of birth, gender, marital status);
  • Identity information (e.g., Social Security Number, driver’s license, passport, or other government ID number);
  • ; and,
  • Other personal information necessary to provide products or services to you.
    “Browsing Information” refers to the following types of information MAM may automatically collect from you when you access the Site, online service, or application from your internet browser, computer, and/or mobile device:
  • Internet Protocol (IP) address and operating system;
  • Browser version, language, and type;
  • Domain name system requests; and,
  • Browsing history on the Site, such as date and time of your visit to the Site and visits to the pages within the Site.


C. How Personal and Browsing Information is Collected

1. Personal Information
MAM does not currently collect Personal Information about you on this Site.

2. Information Sent by Your Web Browser
We may collect information that is sent to us automatically by your Web browser. This information typically includes your IP address (identifies your computer’s “location” and may be linked to account information that identifies you personally), the identity of your Internet service provider, the name and version of your operating system, the name and version of your browser, the date and time of your visit, and the pages you visit. Please check your browser or contact your browser provider if you want to learn what information your browser sends or how to change your settings.

3. Cookies and Similar Technologies
Cookies: We may use “cookies” and other Web technologies to collect information and support certain features of this Site. A “cookie” is a small piece of data that is sent to your Internet browser from a web server and stored on your computer’s hard drive. Information gathered using cookies helps us improve your user experiences. For example, we may use these technologies to:

  • Collect information about Site usage — which pages are visited, which links are used, and how long each page is visited.
  • Support the features and functionality of this Site — for example, to save you the trouble of re-entering information already in our database or to prompt the settings you established on previous visits, and
  • Personalize your experience on the Site.

Generally, the information we collect using these Web technologies does not identify you personally. 

Generally, if you do not wish to receive cookies, you may set your Internet browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit this Site, you may be unable to use all of the functionality of this Site if your browser rejects cookies.
Do Not Track: Currently, the Site does not respond to “Do Not Track” features enabled through your browser.


D. How We Share Your Information

1. Third-Party Vendors
We may share information collected through this Site with nonaffiliated service providers who perform services or functions for or on our behalf and who agree to use the information only to provide such services or functions. These service providers may need information to perform their functions. The law does not require your prior authorization and does not allow you to restrict such disclosures.

2. MAM Related Companies
WE may share information collected through this Site with MAM employees and any affiliated companies. Any MAM-affiliated company is required to handle information collected through this Site in accordance with this Policy.  

3. Compliance with Laws and Protection of Our Rights and the Rights of Others
We may disclose information we collect when we, in good faith, believe disclosure is appropriate to comply with legal process or applicable law, a court order, or a subpoena. We may also disclose information to prevent or investigate a possible crime, such as fraud or identity theft, material misrepresentation or nondisclosure; to protect the security of this Site; to enforce or apply our Terms and Conditions or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. The law does not require your prior authorization and does not allow you to restrict such disclosures.


E. Your Choices About Your Information

1. In General
We respect your right to make choices about the ways we collect, use, and disclose your Browsing Information. As noted above, you have choices about the delivery of cookies to your computer through this Site.

3. State Notices

• For California Residents: We will not share your Browsing Information with nonaffiliated third-parties, except as permitted by California law. California residents are provided a separate notice Privacy Notice with additional choices as required by California law.

  • For Nevada Residents: We are providing this notice under Nevada law (Nev. Rev. Stat. § 228.600(3)). You may be placed on our Internal Do Not Call list by calling 800-458-9916 or by contacting us via the information set forth at the end of this Policy. Nevada law requires that we also provide you with the following contact information: Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington St., Suite 3900, Las Vegas, NV 89101; Phone number: (702) 486-3132; email:
  • For Oregon Residents: We will not share your Personal Information or Browsing Information with nonaffiliated third-parties for marketing purposes, except after you have been informed by us of such sharing and had an opportunity to indicate that you do not want a disclosure made for marketing purposes.
  • For Vermont Residents: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.


F. Children Under the Age of Thirteen

The Site is not intended for children or minors under the age of 13 years.  Visit the Federal Trade Commission website for more information about the Children’s Online Privacy Protection Act (COPPA).


G. Updates to this Online Privacy Statement

This Policy is subject to change. We reserve the right to update or modify this Policy at any time, without prior notice, by posting the revised version of this Policy behind the link marked “Privacy Policy” at the bottom of each page of the Site. Your continued use of this Site after we have posted the revised Policy constitutes your agreement to be bound by the revised Policy.


H. Contact Us

If you have questions about this Online Privacy Statement, please contact our Compliance Department at 800-458-9916, email us at, or write to us at Mortgage Assets Management, LLC,. 14405 Walters Rd Suite 200 Houston TX, 77014